Once you have made an appointment, you will receive an email with a link to complete your registration and health history forms prior to your appointment.

Patient Information

iNSURANCE INFORMATION

faqS

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FOR YOUR FIRST VISIT


COVID-19 Response:

We take your health and safety seriously, as well as that of our employees.

- All therapists have been vaccinated against the COVID-19 virus.

- We ask each person entering the office to wash or sanitize their hands on arrival and wear face coverings while in the office.

- We minimize the number of people in the office at one time to ensure we can maintain adequate spacing between each therapist/client pair.  We ask that people who accompany you wait in the car during your appointment.

- Each person entering the office daily confirms the absence of symptoms and known exposure incidences between sessions.

- Equipment that is used by more than one person is sanitized between uses, and the office is professionally cleaned nightly.

-  People with symptoms or exposure to COVID are asked to utilize telehealth/video channels or to reschedule their appointment until quarantine time frames have passed or negative test results are obtained.



- Please print and complete the following patient documents below, and bring them with you.
- Arrive 15 minutes early for your first appointment.
- Bring a copy of your insurance card and a photo ID with you.
- Please do not bring children to your appointment so we can focus fully on your care.
- For shoulder conditions, wear a tank top or camisole to your visit.
- Bring any brace, splint, or support with you that you have used for your condition.
- Make a list of questions, signs and symptoms that you have to discuss on your first visit.

- You will register with our friendly front office staff. They will help you navigate the insurance
and registration processes and so you can focus on your recovery.

- You will meet with your hand therapist for the initial evaluation.

- During the evaluation, your therapist will ask questions about your medical history, current
pain, or injury. Open communication helps us understand your problem.

- Your movement, strength, coordination, and much more will be evaluated. Our purpose is to
help you, so please ensure you communicate to your therapist if anything is hurting or
bothering you during the examination.

- Your therapist will recommend and prepare a course of treatments to ensure the quickest
recovery and the best results. Your therapist will discuss the recommendations with you.

- There will be some treatments performed on the first day to get you started on your road to
recovery. However, during the next visit, you will get into the full swing of your treatment
plan.

- You will schedule your series of visits with the front desk. The amount of therapy needed will be discussed with you, depending on the recommendations of your therapist. We offer many
convenient appointment times, however, prime times can become busy, so it is best to book
ahead as much as possible.

- Your therapist will write up their findings and treatment plan to submit to your referring
physician or another medical professional who you choose.

- If you have any questions at any time, please don’t hesitate to call. We want to ensure your
satisfaction and full recovery.

For Your First Visit:

Documents To Print:

What To Expect On Your First Visit:

Financial Policies

Health Information Privacy Notice (HIPAA)

Feeling Pain? We Can Help You!

At Hands for Living, you will receive an expert, caring, and cost-effective evaluation of your injury or concern. We’ll provide an assessment and information about what has happened and what can be done to help, such as specialized exercises and instructions for improvement.

If needed, we’ll provide comfortable and precise custom orthoses (splints) to protect your elbow, wrist, or hand or improve motion. Great care will always be taken with wounds, scars, swelling, and injuries to tendon, nerve, bone, muscle or soft tissue. For future injuries, we also specialize in practical, ergonomic instructions.

HAND PAIN

ELBOW PAIN

SHOULDER PAIN

As a courtesy to our patients, we will verify your health insurance benefits prior to your arrival to determine if there will be a copay, deductible, or coinsurance for therapy services. If your plan is not listed, please call us at 425-368-7943 as we are always adding new insurance plans.

Hands for Living offers a discounted cash rate for services that are paid in full on the day of treatment. This can be helpful for those patients who do not have health insurance or have used all available visits through their insurance.

Disclaimer: We have included most of the major plans with which we are in-network. However, this is not an all inclusive list. Health plans do change regularly without prior notification. We recommend that you verify with your health plan what occupational therapy benefits you have available.

- Regence
- Blue Cross Blue Shield
- Premera
- Tricare
- Aetna
- Cigna

- L&I (State and Self-Insured)
- Auto (PIP) Insurance Claims
- First Choice Health
- Medicare
- Railroad Medicare

Insurance Info:

List of Insurance Companies:

We offer a discounted cash rate to clients with United Healthcare, Apple Health plans, DSHS, or Medicaid, but are NOT in-network providers for these plans.

Hands for Living - Redmond is located in Village Square in downtown Redmond, just north of the Fire Station.

Redmond

Hands for Living - Lynnwood is located in the Alderwood Business Campus, Building 6, Suite 213, upstairs from Northwest Return to Work and John L. Scott.

Lynnwood

**200+ Five Star Reviews**

Locations & Directions

What Our Clients Are Saying

I've been to many other places for therapy, and none of them come close to the kindness of the staff, and the quality of the braces.

Melissa R.

This is a wonderful therapy office!
 I have had multiple splints made here. Each one has been incredibly comfortable, and required no additional visits to fix them.

Jen L.


From the moment I first walked into the office, I felt supported and listened to.

Shellie H.

"Thank you to each and every one of you for helping me through this trying time of my life."

"I can do things at home and have a much better outlook on life."

"I so appreciate this professional office. Thank you to each one of you!"

What is occupational/hand therapy?

Occupational Therapy (OT) practitioners ask, “What matters to you?” not, “What’s the matter with you?” Through the therapeutic use of everyday activities, OT’s help people participate in the activities they want and need to do. This includes work, leisure, self-care, and caring for family.

OTs:

Perform assessments of functional ability and limitations.
Develop intervention to improve personal performance in activity.
Reassess and modify the treatment plan to attain client goals.

FAQ